Reports to the Team Leader
Toronto Office

We are seeking a full time Surety Client Service Broker for our Toronto office. The successful candidate will provide quality, responsive day-to-day client service and administrative support processing surety bonds resulting in maintaining and exceeding the service standards of the Stevenson & Hunt Commercial Insurance Department. Your positive outlook and professionalism are prerequisites to work with our dynamic team.

Key Job Responsibilities

• Responsible for handling the day-to-day client file surety activity including maintaining surety financial files, preparing bid bonds, preparation of final bonds for approval and issuance of final bonds and preparation of courier delivery.
• Coordinate with the Commercial CSB, a review of the spec information for insurance coverage, ensuring coverage is in place.
• Under the direction of the Account Executive, communicate with contractor’s requests, problems, handling issues and concerns
• Prepare pre-qualification letters and confirmation of insurance
• Answer and direct inbound calls
• Maintain organized up to date client files
• Processing of all documents
• Provide exceptional ongoing service to clients
• Obtain required continuing education hours

Position Requirements

• Minimum 3 years Surety experience
• University degree, college diploma or equivalent experience required
• RIBO License required
• CIP, FCIP, CRM and/or CAIB designations an asset
• Strong analytical, organization and time management skills, written and verbal communication skills
• Strong interpersonal skills with a customer service focus
• Ability to adapt to change
• Demonstrated ability to re-prioritize as required
• Self motivated
• Ability to identify and analyze client risk exposures
• Ability to multi-task in a fast-paced environment
• Ability to perform under pressure and time constraints
• Proficient in Microsoft Office products (Word, Excel, Outlook)
• Experience with Powerbroker and/or PolicyWorks an asset

To apply, please email resume and cover letter to resumes@sthunt.com indicating “CSB-0510TOR” in the subject line.

While we appreciate your interest only those selected for an interview will be contacted. No telephone or agency inquiries please.